Privacy Policy

At Artisan Co-op.com we are continually updating our privacy policies to better serve our clients and customers. Please review the information below – Thank you – Artisan Co-op.com

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, to show you products you’ve recently viewed, and possible suggestions
  • Your Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and upon completion of the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for no more than7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, Administrators, Shop Managers, and the Artisan/Shop owner can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

The data that we share , is used for analytics, marketing, payment gateways, shipping providers, and third party embeds.

We share information with third parties who help us provide our orders and store services to you; for example — payment gateways like PayPal, and USPS.

Payments

The third party payment processors we use for processing our payments on artisan Co-op.com may handle customer data.

We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal and Stripe (depending on the provider you selected), including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

PayPal

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

Stripe

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

Dokan – Multi-vendor plug-in for WooCommerce modules policy

Dokan is the multi-vendor store plug-in for Artisan Co-op.com. Please read the following policies for this plug-in’s modules.

Modules

Dokan has premium modules that perform specific and special purpose tasks. Each of the modules collect additional information. Also third party extensions and integrations collect data that is applicable to the each of their individual privacy policy.